ARTE GEIE (hereinafter referred to as “ARTE” or “We”), whose registered office is located at 4 quai du Chanoine Winterer in Strasbourg (67000), processes information from cookies installed on your terminal equipment from its website www.arte.tv (hereinafter referred to as the “Site”).
ARTE’s iOS and Android mobile applications, as well as ARTE applications available in app stores such as Oculus, which you download onto your mobile phone or tablet, use tools that enable us to identify the programmes viewed and measure the number and quality of downloads in order to improve our applications, content and communications, or to send you notifications.
Contents
- What is a cookie?
- What types of cookies do we use, and for what purposes?
- How can you prevent cookies from being installed or configure your preferences?
- What is the storage period for your choice?
- What is a refusal cookie?
1. What is a cookie?
Cookies are files that are stored on your device (computer, smartphone, tablet, etc.) and which will be used by the Site to interact with your browser in order to send or receive information. Cookies make it possible to store information throughout your use of the Site, as well as information relating to your previous visits.
2. What types of cookies do we use, and for what purposes?
We use different types of cookies:
a) Functional cookies;
b) Audience cookies;
c) Analytics cookies;
d) Communication cookies;
e) Push notification cookies.
You will find below a detailed list of the different cookies used and the information associated with them, in particular the identity of their publisher, a description of their purpose(s) and whether or not your consent is required for the cookie in question to be installed.
a) Functional cookies
| PURPOSE | PUBLISHER | DESCRIPTION | PRIOR CONSENT REQUIRED? |
|---|---|---|---|
| Customisation of the user interface | ARTE GEIE | For your convenience, these cookies give you access to a number of customisation features available in your user interface, such as the volume you selected when you last watched a programme, the language you chose, resuming playback at the chapter where you left off, adding a programme to a list of favourites or subscribing to a video collection. You can refuse at any time by unchecking the button on the “My settings” page, which can be reached from the website header. | No |
| Displaying the cookies banner | Commanders Act | This cookie is used to manage how often the banner is displayed so that it appears on your first visit to our Site, and then every six months (maximum period of consent). | No |
| Managing your MyARTE account | Cloud-IAM | This cookie enables you to create a MyARTE account on our website and our mobile applications, to identify yourself, to access your space directly or to amend your personal information on all our applications.
For further information, please visit Cloud-IAM’s Privacy Policy. |
No |
| Geographical management of copyright | ARTE GEIE | To avoid having to check content rights every time a programme is launched, the geolocation zone (at country level) is temporarily stored locally. This data is checked whenever there is a change of connection and expires after a period of 2 hours. | No |
b) Audience cookies
| PURPOSE | PUBLISHER | DESCRIPTION | PRIOR CONSENT REQUIRED? |
|---|---|---|---|
| Measuring and analysing our audiences | Piano (formerly AT Internet)
(measurement without consent) |
This cookie has been exempted from the consent requirement by the CNIL. It is used to compile statistics on visits to our Site in order to optimise it.
For further information, visit the AT Internet Privacy Policy page. |
No |
| Measuring and analysing our audiences | Piano (formerly AT Internet)
(opt-in measurement) |
This cookie is used to compile statistics on visits to our Site in order to improve it.
For further information, visit the AT Internet Privacy Policy page. |
Yes |
| Measuring and analysing our audiences | Nielsen | This tool measures how often and for how long our videos are viewed. This information is used to measure the effectiveness of our Site and our services in order to optimise them. The information made available to ARTE is strictly anonymous and contains no personal data.
For further information, please consult Nielsen’s Privacy Policy. |
No |
| Measuring and analysing our audiences | Estat Médiamétrie
(eStat’Streaming – opt-in measurement) |
This cookie is used to measure live and catch-up video consumption. The information made available to ARTE is strictly anonymous and contains no personal data.
For further information, please consult Médiamétrie’s Privacy Policy. |
Yes |
| Measuring and analysing our audiences | Amplitude
(measurement without consent) |
This cookie is exempt from consent under the conditions set out by the CNIL. It is used to compile statistics on visits to our Site in order to optimise it.
For further information, visit Amplitude’s Privacy Policy. |
No |
| Measuring and analysing our audiences | Amplitude
(opt-in measurement) |
This cookie makes it possible to compile statistics on visits to our Site in order to improve it. The information made available to ARTE is strictly anonymous and contains no personal data.
For further information, visit Amplitude’s Privacy Policy. |
Yes |
c) Analytics cookies
| PURPOSE | PUBLISHER | DESCRIPTION | PRIOR CONSENT REQUIRED? |
|---|---|---|---|
| Measuring the quality of the user experience | Youbora (NPAW) | This cookie is used to assess the quality of the user experience by measuring the technical performance of video playback on our website, our HBBTV application and our mobile and TV applications. Your IP address is retained for a period not exceeding 3 months. The statistical reports made available to ARTE are strictly anonymous and contain no personal data. When supplying its services, Youbora may use sub-contractors, some of whom are located outside the European Union.
For further information, please consult NPAW’s Privacy Policy. |
No |
| Measuring technical performance and identifying web malfunctions | New Relic | This cookie is used to analyse how well our website is working. By accepting this cookie, you allow us to collect information in order to evaluate technical performance or identify possible malfunctions for correction and maintenance purposes.
For further information, please consult New Relic’s Privacy Policy. |
Yes |
| Bug fixes | App Center | This tool enables us to obtain technical information about the application and the user’s terminal when a malfunction occurs, so that we can quickly correct any bugs found in our applications.
For further information, please consult App Center’s Privacy Policy. |
Yes |
d) Communication cookies
| PURPOSE | PUBLISHER | DESCRIPTION | PRIOR CONSENT REQUIRED? |
|---|---|---|---|
| Newsletter management | Brevo | When you subscribe to our Newsletter, this cookie enables ARTE to offer you personalised communications and to adapt its digital communication strategy by taking account of the campaigns carried out.
For further information, please consult Brevo’s privacy policy. |
Yes |
e) Push notification cookies
| PURPOSE | PUBLISHER | DESCRIPTION | PRIOR CONSENT REQUIRED? |
|---|---|---|---|
| Sending push notifications | Airship | This tool is used to send push notifications via mobile applications to inform our users of the availability of certain programmes and new features, and to measure their effectiveness.
For further information, please consult Airship’s privacy policy. |
Yes |
3. How can you prevent cookies from being installed or configure your preferences?
ARTE allows you, at any time, to accept or refuse all cookies (with the exception of those that do not require your consent) and to set your preferences regarding the use of cookies.
To express your choice or, where applicable, your preferences with regard to cookies, you can use:
- Our cookies banner, which appears (i) when you log on to our Site for the first time, (ii) after a period of six (6) months has elapsed (corresponding to the period of validity of your consent), (iii) each time a new purpose is added to those initially provided for, or (iv) when you delete your computer’s cache.
- The “Manage cookies” tab, which can be found in the footer of each page of the Site.
If you choose not to activate a cookie, it will not be installed on your terminal.
4. What is the storage period for your choice?
5. What is a refusal cookie?
6. More information about cookies
To find out more about cookies, manage them, delete them or find them, go to Manage cookies.
You can also visit the website of the French Data Protection Commission (CNIL).